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9/17/2008 7:15:21 AM - from Aaron McClellan
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  Pin request
Question/Comment:
 

How do I get a pin #?  While attempting to request one, I receive:

Sorry, the email address you entered is not in the database. If you are having problems with the email address you used when you first created your Family Pin, please use the Support Form for assistance.

So, where do I enter my email address in the database?

Replies/Comments:

9/17/2008 7:29:43 AM - from Mystify Your Web Support
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It sounds like you are using the Pin Reminder.  You need to use the Pin Request.  All instructions are on the website.

Thanks,
Mystify Your Web Support

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